Parts & Service

PackWest offers a full range of aftermarket parts and field service support for every PackWest capping system ever manufactured regardless of age, location or condition.

Contact PackWest Parts & Service

Need parts or service support? Please give us a call at
951-393-2200, email us at PackWest.Support@ProMachBuilt.com
or complete and submit the form on this page.

We look forward to serving you:

  • PackWest parts and service specialists can be reached directly Monday through Friday between 7:30am and 4:00pm PST.
  • For requests outside of these hours we offer operator assisted 24-hour support.
  • We maintain a large inventory of replacement parts and offer 24-hour shipment for all in-stock part orders placed Monday through Friday.
  • We also offer same day shipping for all in-stock parts orders received by 1:30pm PST.
  • Our team of highly experienced field service technicians is regionally-based and they are backed-up by PackWest equipment experts based in Southern California.

We understand that nothing is more expensive than downtime, and our goal each and every day is to provide timely, thorough and efficient customer service.

PackWest
200 River Road
Corona, CA 92880 USA

PMMI Certified Trainer Program

PackWest is proud to offer the PMMI Certified Trainer Program - a recognized designation that ensures the highest standards of quality training are being met and unparalleled value is being given to the customer.

Our certified trainers make a difference by bringing the following to your company:

  • Faster start-up curves
  • Reduced overtime
  • Reduced downtime
  • Improved vendor relationships
  • Reduced service calls
  • Improved turnaround time for repairs
  • Reduced equipment failure
  • Increased safety
  • Reduced raw and packaging material losses
  • Attainment of ongoing high productivity
  • Reduced changeover times
  • Reduced consumer complaints