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Additional Links Contact Us- Phone: +1 (951) 393-2200
- Fax: +1 (949) 369-2429
- Email: [email protected]
New feature: Live chat with experts on the Parts and Services page!
RELATED PRODUCT BRANDS
ProMach offers a wide range of bottling and capping solutions that handle containers going into and coming out of filling operations. With automated solutions to unscramble and orient bottles, apply caps and closures, and create multipacked products, ProMach helps customers create the most productive primary packaging operations with more than 18,000 systems shipped around the globe.
EXPLORE OTHER PROMACH BUSINESS LINES
ProMach is your partner from start to finish. Our product brands are grouped into distinct business lines that make the most sense to our customers, covering every function of the production line: Filling, Bottling & Capping, Decorative Labeling, Flexibles & Trays, Pharma, Handling & Sterilizing, Labeling & Coding, Robotics & End of Line, and Systems & Integration.
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Parts & Service
We’re your trusted partner in OEE. Keep operations running smoothly with our 24/7 customer support.
951-393-2200Need parts or service support for your PackWest Capper? Our team of experts has you covered!
There are multiple ways to connect with the Life Cycle Management team. For parts, service inquiries, repairs, or other maintenance needs, please fill out the form below, give us a call, or chat with us by clicking on the icon in the bottom right-hand corner. We look forward to serving you.
Contact PackWest Parts & Service
Call us at (951) 393-2200
E-mail us at [email protected]
Complete + submit the PackWest parts & service request form
Live chat from 7:30am-4pm PST (see right-hand corner)
We look forward to serving you:
- PackWest parts and service specialists can be reached directly Monday through Friday between 7:30am and 4:00pm PST.
- For requests outside of these hours we offer operator assisted 24-hour support.
- We maintain a large inventory of replacement parts and offer 24-hour shipment for all in-stock part orders placed Monday through Friday.
- We also offer same day shipping for all in-stock parts orders received by 1:30pm PST.
- Our team of highly experienced field service technicians is regionally-based and they are backed-up by PackWest equipment experts based in Southern California.
We understand that nothing is more expensive than downtime, and our goal each and every day is to provide timely, thorough and efficient customer service.
PackWest
200 River Road
Corona, CA 92880 USA
PMMI Certified Trainer Program
PackWest is proud to offer the PMMI Certified Trainer Program - a recognized designation that ensures the highest standards of quality training are being met and unparalleled value is being given to the customer.
Our certified trainers make a difference by bringing the following to your company:
- Faster start-up curves
- Reduced overtime
- Reduced downtime
- Improved vendor relationships
- Reduced service calls
- Improved turnaround time for repairs
- Reduced equipment failure
- Increased safety
- Reduced raw and packaging material losses
- Attainment of ongoing high productivity
- Reduced changeover times
- Reduced consumer complaints